From a Smoke Free/Pet Free Home
Proof of Postage Always Obtained
Please see my other items as I will combine postage on multiple items
Happy Bidding and Thank you for looking
If you have any queries please contact me prior to bidding
Terms and Conditions – PLEASE READ
Payment
I accept PayPal on completion of order for postage orders or Cash on Collection for items collected in person.
All items to be paid within 7 days or an automated non-payment case will be opened
Postage
I package most of my items in recycled household packaging to reduce waste and costs.
Items dispatched daily Monday to Friday within 24 hours of purchase
Postage is sent Via Royal Mail 2nd Class for letters and Courier for Parcels both obtain Proof of Purchase and tracking for parcels
Postage quoted is based on Mainland UK If a parcel is required outside Mainland UK (Ireland/Northern Ireland/Highland/Islands/Jersey/Guernsey) additional postage charges apply. If in doubt contact me before placing a bid and I will check your postcode.
Feedback
In the event of an issue PLEASE contact me in the first instance so that I can directly discuss options to resolve this. Please do not leave negative or neutral feedback without first discussing what options are available.
Feedback will be left once it has been received to confirm you are happy with your purchase
Please do not penalize me by leaving negative/neutral feedback for service beyond my control such as postage/delivery delay/loss/damage/no longer required.
Returns
Returns are accepted within 14 days if not suitable at buyers cost and cost of the item only will be refunded.
If an item is damaged on receipt it needs to be reported to me within 48 hours of receipt so that I can make a claim, in this case a full refund plus postage will be issued upon receipt of photographic evidence of the item, damage and packaging.
If the item is faulty please contact me to discuss options on how to proceed, this will vary in most cases.
If you have any queries or issues please message me through ebay messages prior to raising a case or return and the utmost effort will be made to resolve the problem.
Dear Valued Customer,
Thank you for your enquiry, unfortunately I will be on holiday from Friday 23rd August until Friday 6th September 2019 so will be unable to respond in my usual fast time during this period.
I will despatch final orders at 2pm Thursday 22nd August, so please ensure that you order before then.
Alternatively I hope that you can wait until my return when I will respond and post your items, however apologies if this affects your order and any inconvenience this causes you.
I hope it doesn't affect any future business.
Thank you for your continued support.
Kind regards
Bex
Dear Valued Customer,
Thank you for your enquiry, unfortunately I will be on holiday from Saturday 22nd August until Friday 28th August so will be unable to respond in my usual fast time during this period.
Alternatively I hope that you can wait until my return when I will respond and post your items, however apologies if this affects your order and any inconvenience this causes you.
I hope it doesn't affect any future business.
Thank you for your continued support.
Kind regards
Bex
Dear Valued Customer,
Thank you for your enquiry, unfortunately I will be on holiday from Saturday 7th August 2021 until Saturday 21st August 2021; Last postage cut off date is Friday 6th at 2pm, so will be unable to respond in my usual fast time during this period.
Alternatively, I hope that you can wait until my return when I will respond and post your items, however apologies if this affects your order and any inconvenience this causes you.
I hope it does not affect any future business.
Thank you for your continued support.
Kind regards
Bex
Dear Valued Customer,
Thank you for your enquiry, unfortunately I will be on holiday from Saturday 9th April until Saturday 23rd April 2022 so will be unable to respond in my usual fast time during this period.
Alternatively, I hope that you can wait until my return when I will respond and post your items, however apologies if this affects your order and any inconvenience this causes you.
I hope it does not affect any future business.
Thank you for your continued support.
Kind regards
Bex